Receptionist/Care Navigator

East of England Primary Care Careers · Bury St Edmunds

  • £12.78 an hour
  • Full time
  • Posted 3 days ago
Apply on East of England Primary Care Careers's site

Mount Farm Surgery is a dynamic, forward-thinking GP practice in Moreton Hall, Bury St Edmunds. Focused on delivering the best possible patient service: we are seeking an enthusiastic, flexible new team-member to join our reception team.

The role is for 16 hours per week working the following:

  • Wednesday 07:45 - 14:00
  • Friday 14:00 - 18:45

+ 5 flexible hours per week to be worked in reception (these hours will be confirmed at least 1 week in advance). You will also have the availability to work occasional Saturday mornings on a rota basis and voluntary overtime will also be available.

Please be aware that there is no flexibility regarding the shift patterns above.

Duties will include:

  • Greeting and directing all patients.
  • Making appointments.
  • Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate.
  • Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
  • Advising patients of practice procedures.

Interviews to be held on 21st October.

Previous applicants need not apply.


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