Customer Assistant - Pharmacy

Are you a people person with a passion for helping your local community? We are looking for a welcoming, proactive Pharmacy Customer Assistant to be the friendly face of our pharmacy.

Unlike a Dispensing Assistant, who works behind the scenes in the dispensary accurately preparing and assembling prescription medications, your domain is the front of house. You will focus entirely on patient care, retail service, over-the-counter sales, and creating an excellent customer experience.

Key Responsibilities

• Front-of-House Excellence: Greet patients, handle general OTC inquiries, and process retail sales at the till.

• Patient Triage: Listen to customer symptoms and confidently recommend suitable over-the-counter products, or escalate to the Pharmacist when necessary.

• Prescription Management: Collect prescription details from arriving patients and hand over completed, checked medicines safely.

• Stock & Merchandising: Maintain well-stocked, clean shop shelves, manage retail inventory, and set up seasonal promotional displays.

• Healthcare Advice: Provide basic healthcare guidance on everyday wellness, from winter cold care to skincare (training provided).

In return for your hard work we will offer you:

Fully flexible shift patterns

Six weeks holiday (including bank holidays)

15% discount in our supermarkets and convenience stores available from the day you join us

Additional 10% discount card for a Friend or Family member

Career progression and development opportunities

Subsidised in store cafe or shop floor ranges

Competitive pension and life assurance

Healthcare/Well-being benefits including Aviva Digital GP

Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more

Optional Payroll charity donations

A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

We want to provide everyone with the opportunity to succeed in their role and career with us. It’s one of our main ambitions here at Morrisons, so this could just be the start of your Morrisons journey.