Online Manager

At Morrisons, we’re proud to be The Market Street Grocer. We don’t just move boxes; we are food makers and shopkeepers. As an Online Manager, you won’t be stuck behind a desk. You’ll be the driving force behind our digital storefront, orchestrating a seamless online operation, managing fast-paced fulfilment, and ensuring our customers experience the very best of Morrisons.

Reporting into the Store Manager, You will lead, motivate, and develop a flexible team of colleagues to deliver operational excellence across our Home Delivery, Click & Collect, and rapid on-demand delivery channels.

What you'll be doing day-to-day:

• E-Commerce & Immediacy: Oversee the end-to-end online operation, ensuring fast, accurate picking and seamless execution of home delivery and rapid "immediacy" orders.
• Customer First: Champion excellent service, review feedback, and ensure market-leading product availability for online shoppers.
• People Leadership: Manage scheduling, absence, performance, and training; build a flexible team capable of working across the digital department.
• Operational Excellence: Hit fulfilment and delivery targets, manage budgets (including shrinkage and waste), and take on Duty Manager responsibilities for the wider store.