Receptionist / Care Navigator

Kingwood Medical Centre is a friendly and welcoming practice seeking a dedicated and compassionate receptionist/care navigator to join us, and become part of a team committed to making a difference. This position is offered on a part-time basis, for 25-30hrs a week over 4 days. It is essential that applicants have experience of working in a GP surgery.

The post-holder will be an integral part of the general practice team, and will be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team.

Duties can include, but are not limited to:

• greeting and directing patients,
• the effective use of the appointment system including booking appointments,
• the processing of information (electronic and hard copy) in a timely manner and in accordance with current policies,
• assisting patients as required and supporting the administration team with patient registration,
• acting as the central point of contact for patients,
• responsibility for the distribution of information, messages and enquiries for the clinical team,
• liaising with multi-disciplinary team members and external agencies such as secondary care and community service providers.
  

Closing date: In order to streamline our recruitment process, we reserve the right to close this vacancy prior to the advertised closing date, once we have received a sufficient number of applications.

For further information, please see the attached job description.