Receptionist - Legal - City - Up to £35,000

Wise May are looking for a proactive and conscientious Front of House Assistant to join a collaborative Legal firm based in the City of London. Working within the Front of House Team you will play a critical role in delivering and maintaining an exceptional friendly and professional service to clients, guests and staff.

This is a full-time, permanent position, which is office based and you will work 40 hours per week, between 8am-6pm.

Receptionist duties and responsibilities:

• Meeting, greeting, and interacting with clients, visitors and staff
• Switchboard call handling via Microsoft Teams
• Internal call handling including taking and passing on accurate messages via email
• Processing and confirming meeting room booking requests via the booking system
• Meeting room set up and hospitality – including setting up hybrid meetings
• Organising and assisting with hospitality and events
• Setting up audio visual systems and trouble-shooting problems
• Populating data collection workbooks

Receptionist key skills and experience required:

• Demonstrable experience working in a client services role, delivering and maintaining exceptional service
• Previous experience using relevant IT systems – including Microsoft Teams, Outlook and an online room booking system
• Excellent communication and organisational skills
• Excellent telephone manner and competent knowledge of telephone system
• A committed attitude and dedication to creating a memorable guest experience
• A team working approach – flexible, dependable and able to use their own initiative
• Able to remain calm under pressure
• A team focused attitude
• Conscientious, approachable and enthusiastic
• Able to quickly build confidence, respect and trust with others
• Excellent personal presentation

Benefits:

• 27 days annual leave
• Pension scheme with an Employer Pension Contribution of 5% to 7.5%
• Private health care
• Group Income Protection covering up to 75% of your salary
• Life assurance
• Season ticket loan
• Long service award
• Discount Marketplace
• Bonus Scheme
• Enhanced Parental Leave Pay offering up to 39 weeks of paid leave
• Employee assistance programme
• Fertility Leave
• Wellbeing programme
• Remote GP Service
• Employee Advice Helpline
• Eye test/contribution towards VDU glasses