Remedy Application Specialist

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

We are looking for a Remedy Application Specialist to join our Highways team in Warwick - Hybrid, a day or two a month in Warwick or customer sites supporting the delivery and ongoing development of business-critical applications for a high-profile public sector customer.

This is an exciting opportunity to work with innovative technologies, collaborate with talented colleagues and make a real impact on services that help keep the UK running.

What you’ll do:

This role is the go-to person for anything BMC Remedy or BMC Helix, you will be the SME and be involved in design and implementation. Working with stakeholders to translate business requirements into technical specifications and application solutions. Producing technical documentation, including system designs, architecture documentation and configuration specifications

Who you are:

You'll be an experienced Remedy Application Specialist with a passion for delivering reliable, high-quality application services within a customer-focused environment. You'll enjoy solving technical challenges, collaborating with multiple stakeholders and continuously improving the applications you support as well as managing a team of application specialists.

Key Requirements:

• Supporting application selection, procurement and implementation activities.
• Managing third-party suppliers, ensuring technical compliance, integration and successful delivery.
• Taking end-to-end ownership of application design, configuration, deployment and transition into operational support.
• Configuring applications and databases to meet customer requirements.
• Planning and managing unit, system and integration testing.
• Supporting applications, reports and system interfaces, resolving technical issues and ensuring optimal performance.
• Liaising with software vendors to coordinate software updates, patches and product improvements.
• Monitoring application performance and identifying opportunities for optimisation.
• Producing and maintaining technical documentation, user guides and training materials.
• Delivering application training and technical guidance to end users where required.

What we offer:

A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.

We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

The additional benefits with this role:

• 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually
• Car Allowance
• Private Healthcare
• Company pension scheme
• A range of family friendly policies
• Occupational health support and wellbeing Portal
• Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.

At Telent, we’re committed to creating an inclusive culture where everyone feels valued, supported, and able to thrive. We welcome applicants from all backgrounds and encourage diverse perspectives across our teams.

We are guided by our values and behaviours:

Be Inclusive
Take Responsibility
Collaborate
Be Customer-focussed

Join us and help deliver critical infrastructure projects that make a real difference.

It’s an exceptional time to be a part of M Group.
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