M-F Apprentice HGV Parts Advisor - Corby

Parts Advisor Apprentice - Vehicle Parts Operations (SCQF Level 6)

Reporting to: Head of VMU Operations - Corby

The Parts Advisor Apprenticeship offers hands-on-related workshop training and experience providing practical and on-the-job training. This position is delivered entirely in-house and gives learners the knowledge and practical experience to manage stock effectively, enhance customer service, and improve operational efficiency within our fleet.

Main objectives:

Based in our Corby VMU this role will offer the following:

• The opportunity to work alongside highly qualified & skilled Technicians and to learn from their experience.
• To be paid a competitive wage whilst gaining the practical skills, knowledge and experience required to gain a Level 6 qualification.
• Develop into a confident, capable parts professional who will play a key role in our business success.

Mandatory covered units include:

• Contribute to Housekeeping in Motor Vehicle Environments.
• Reduce risks to health & safety in the motor vehicle environment.
• Maintain working relationships in the motor vehicle environment.
• Give vehicle parts operations customers a position impression of yourself and your organisation.
• Follow procedures and identify and report security risks within a vehicle parts environment.
• Select and issue motor vehicle parts.
• Receive and store motor vehicle parts.
• Process orders for non-stock motor vehicle parts.
• Process payment transactions within a vehicle parts environment.
• Stock control within a vehicle parts operation.
• Participate in motor vehicle parts stocktaking activities.
• Monitor and solve customer service problems and vehicle parts environment.

Candidate requirement:

• Must be at least 16 years of age and not in full time education.
• Must be able to follows instruction and guidance from mentoring colleagues retain instruction for future use, ask relevant questions and demonstrate a positive attitude to learning.
• Must understand the Health & Safety requirements within the workshop and the importance of good housekeeping.
• Must behave in a mature and professional manner in the workplace and demonstrate good attendance and timekeeping.