Receptionist

Working as part of Middlesbrough Football Club Foundation’s Administration and Finance Team, the role will provide efficient and professional support across a range of functions. This includes meeting and greeting visitors, managing bookings and enquiries, supporting recruitment and HR processes, coordinating travel and events, and ensuring the smooth running of day-to-day office operations.

The role is central to maintaining effective systems and communication, enabling colleagues across the Foundation to deliver high-quality programmes in line with our mission.

At the Foundation we are committed to living and embedding our core values – quality, inspire, teamwork, inclusion, and honesty and integrity – in how we deliver our activity and how we support our staff, partners, and participants.

Front of House – Welcome and assist visitors

Monitor reception and public areas to ensure they remain tidy, presentable, and welcoming.

Handle telephone enquiries, bookings, and payments.

Manage booking systems using online platforms and Excel.

Monitor shared inboxes and respond to enquiries promptly.

Support recruitment processes, including processing applications and coordinating candidate interviews.

Process internal requests for complimentary matchday tickets and other experiences.

Arrange travel and accommodation for employees.

Maintain and update the events calendar.

Distribute and monitor employee kit.

Manage office supplies and stock levels.

Carry out other ad hoc duties as required.

Ensure compliance with data protection and health & safety standards, undertaking training as necessary.

Promote inclusive practices, adapting resources to ensure equal opportunities for all.

The role has an element of flexibility, we are open to applications for candidates who are looking to work either 3 or 4 days per week - salary would be adjusted accordingly. Working hours will be 9am to 4pm, hours will be discussed at interview stage.