Head Of Internal Communications

Job Description

Head of Internal Communications

Location: Mornington Crescent, Greater London House, NW1

Department: Internal Communications

Level: Translate

Reports to: Director of Corporate Affairs

THE TEAM

The Corporate Comms & Events team at ASOS is responsible for all internal communications, corporate communications, public affairs and internal and external business events at ASOS. This role Heads up our dedicated team of two.

THE ROLE

Providing strategic Internal Communications direction to business leaders and departments, driving companywide communications initiatives managing the internal communications team.

Key Responsibilities:

• Accountable for the creation and execution of the ASOS internal communications strategy, with input from the internal team and incorporating the business wide ASOS reimagined agenda
• Adopting a data driven approach to deliver highly engaging content internally
• Developing productive working relationships across the business to build integrated, consistent comms plans
• Deputising for the Director of Corporate Affairs when required
• Managing the IC team
• Ensure accountability amongst the team to deliver projects on time and on budget
• Oversee resourcing and effective distribution of work across them team
• Provide critical feedback, coaching and mentoring to support ongoing development and learning on the job for the team
• Oversee the company-wide IC calendar across all functions
• Business partnering all ASOS areas to ensure our internal comms strategy is brought to life
• Work closely with the senior leadership teams of all functions to establish priorities and maintain functional comms calendars
• Create engaging multi-channel campaigns tied to functional and business objectives
• Support the Exec communications for all functions
• Cross-functional campaigns
• Lead on the design and delivery of ASOS cross-functional campaigns
• Change and crisis
• Work in partnership with the Head of Transformation comms for business and behavioural change projects
• Support the external communications team on any crisis communications that may have an internal impact
• CEO comms
• Work closely with the CEO to draft all of their business communications
• Lead of the content creation for the bi-monthly Town Halls
• Manage ASOS internal channels
• Work with the IC Manager to deliver strategic messages via our internal channels (Populo, Yammer, ASOS Home, Big 5, High 5 ASOS Voices Live, Exec Thoughts, Snapshot)
• oWrite, curate, publish and host content for the aforementioned channels

Requirements:

·Highly experienced IC professional who will thrive in a fast-paced, creative environment

·A specialisation in modern, strategic internal comms at a senior level, ideally in a 21st century business and a PLC

·Passion for, and knowledge of, ASOS, fashion, tech and online retail

·Able to create interesting and engaging content and campaigns and tailor it for different audiences

·Excellent interpersonal and verbal communication skills with the confidence to interact with, and challenge, senior management

·Experience of developing and executing high quality and well received all-staff comms, using different channels

·Able to juggle multiple priorities and stakeholders at the same time

·Excellent stakeholder management

·Creative eye – able to manage creative projects; ability to use Adobe Creative Suite and create videos preferable

·Understanding of how data and insight should be used to shape internal comms planning and evaluation

·Excellent writer who can adapt to the ASOS tone of voice

·A knowledge of Yammer, Sharepoint and other content management systems

What's in it for you?

·Competitive salary, bonus and pension matching.

·Life insurance, free private medical care, ride to work scheme + more.

·A bespoke flexible benefits scheme catered to you.

·Best in class Learning & Development schemes and career development programmes.

·25 days holiday + never work on your birthday again!

·Free modern onsite gym, plus personal training and wellness rooms.

·A dynamic social environment, from company-wide sports days and celebrations, charity days and opportunities to visit our charity partners to name just a few.

·Huge staff discounts and sample sales.

Additional Information

We want our people to be whoever they want to be. That’s why we’re committed to creating a truly inclusive culture at ASOS, but how’re we doing it?

Through our Fashion with Integrity strategy we are driving diversity, equity and inclusion across every aspect of ASOS and ensuring every ASOSer can be their authentic self at work.  We want our people to be whoever they want to be, because we believe people who bring their best selves to work, do their best work.  

We’re proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter. We’ve also recently been placed 8th  in the Inclusive Top 50 Companies Employer List too.

There are safe space employee networks and we host a monthly DEI events series to help support and celebrate all of our people. We are constantly listening to our people, evolving, changing and taking a flexible approach to how we make ASOS truly inclusive.