Project Manager (Client Fulfilment Change Team)- London

FDM is a global business and technology consultancy seeking a Project Manager / Business Analyst to work for our client within the Financial Services sector. This is initially a 12 month contract with the potential to extend and will be a hybrid role that will be based in London.

Our client is seeking an experienced Project Manager / Business Analyst to join their Client Fulfilment Change team. The successful candidate will be responsible for leading complex strategic, regulatory, remediation and business transformation initiatives across the client fulfilment function. This role combines strong project delivery expertise with business analysis capability, working closely with stakeholders across Operations, Technology, Risk, Compliance, Legal and business teams to deliver meaningful business outcomes.

Responsibilities:

• Lead medium to large scale strategic, regulatory, remediation and transformation initiatives across the Client Fulfilment division.
• Define project scope, delivery plans, timelines, milestones, dependencies and target outcomes.
• Analyse, document and validate business requirements, ensuring alignment between business needs and delivery objectives.
• Facilitate workshops and stakeholder discussions to assess current state processes and define future state operating models.
• Coordinate delivery activities across business, operations, technology, risk, compliance, legal and support functions.
• Identify, track and manage project risks, issues and dependencies throughout the project lifecycle.
• Prepare and present project updates, recommendations and status reports to stakeholders and governance forums.
• Support solution design, implementation and continuous improvement initiatives, including process simplification and automation opportunities.
• Ensure all delivery activities align with governance standards, regulatory requirements and audit expectations.
• Build effective relationships with stakeholders across Client Services, Financial Crime Risk, Compliance, Legal, Operations, Data and Technology teams.