Deputy Manager

The Role
We are looking for a Deputy Manager to support survivors of domestic abuse in our Refuge service. Reporting to the Service Manager, you will play a key role in shaping the service to deliver positive, people-focused support, working in a team context to achieving the best outcomes for people
What you’ll be doing
• Support the Manager to deliver person centred support
• Line manage support workers and housing management worker
• Drive service development and improvement
• Work with stakeholder partners to enhance networks and outcomes
• Ensure legal, organisational and regulatory compliance
• Contribute to organisational goals through key involvement in training, working groups and national programmes

What you’ll bring
• Some experience of working with vulnerable adults or survivors of domestic abuse
• Strong leadership and people management skills
• Values aligned to the mission of Salvation Army Homes
• Ability to influence, lead, and problem solve
• A passion to support those whose need is great

Working Arrangements
• This is a service-based role with standard hours are Monday – Friday 9am -5pm. Occasional evening and weekend work is required and participation in an on-call rota
• You will be required to travel to training and community partnership events and training, and organisational events may require overnight stays

Our Offer
In return, we offer a competitive and supportive benefits package, including:
• 26 days annual leave plus bank holidays, increasing to 31 days
• Westfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)
• Matched pension scheme up to 6% (with salary sacrifice option)
• Enhanced family leave from day one, including enhanced maternity/adoption and paternity pay
• Occupational sick pay
• Financial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing support
• Paid volunteering days
• Cycle to Work Scheme
• Discounted private medical insurance
• Support to learn, broaden your skills and develop your career
• A fun and inclusive work culture where individual differences are valued and championed

Closing date: 18 September 2026 (please note we may close the vacancy early if we receive a large volume of applications)

Please Note: This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).