Harbour Berthing Officer

Weymouth Harbour is looking for someone to join our professional and enthusiastic team based at the harbourside in Weymouth. This is an exciting opportunity for someone with maritime experience in harbour and vessel operations. Experience of sailing or boating is needed to deliver on the specialist elements of the role.

It is a busy, interesting and challenging role aiming to assist with the day to day harbour and maintenance activities, assisting in maintenance of Harbour infrastructure.

You will be working in a vibrant, operational environment and be called upon to complete a number of varied roles in support of the business.

About you

We are always busy but in the high season this is particularly demanding so you will need to be able to work under pressure and always ensure that customers receive the highest standard of customer care. We are looking for;

• A self-motivated approach is required with a responsibility to respond.
• Delivering excellent customer service to all harbour customers is crucial in the competitive environment that we work in.
• You will need to be able to communicate well and work efficiently with the rest of the team to plan and organise the workload effectively, prioritising task and working to defined deadlines.
• You will need administration and IT knowledge that will enable you maintain records and databases.
• You will be required to work outdoors as regular site visits and inspections are required either on foot or by boat.
• Maritime qualifications and experience are needed to deliver the specialist elements if this role.
• You will be required to work weekends, evenings and bank holidays

In this role you will:

• Assist the Harbour Master or Assistant Harbour Master and ensure that the harbour is operated safely, including health and safety inspections, support to pollution control measures and working on safety management systems.
• Provide a professional and first-rate service to harbour customers, meet and greet customers as they arrive by vessel, respond to defect and incident reporting.
• Carry out maintenance tasks and improvements to harbour infrastructure.
• Identification and resolution of defects and incidents, maintaining accurate records.
• Assist with regulation of contractors, including permit to work systems.
• Complete administration tasks including recording meter readings, financial paperwork, updating and maintaining databases and spreadsheets, checking of documentation.
• Provide office services to include correspondence and communication in the form of letters and emails
• Control and manage vehicular traffic movements and parking arrangements on the Harbour area to enforce national and local harbour legislation.
• Deal directly with Harbour users and members of the public with regard to the use of marine and Harbour services and reporting appropriate matters to the Harbour Master
• Assist with the arrival and departure of visiting vessels
• Duties will include the cleaning of slipways, pontoons, steps and walkways
• Support other harbour office functions as required