Parts Advisor

The Role

Kenect Recruitment are currently looking for a Parts Advisor to join our client on a permanent basis at their site on Belmont Industrial Estate

The Role

• Professionally answer incoming calls with a view to promoting and securing part sales.
• Liaise with suppliers to purchase parts and supplies to achieve the best prices possible and maintain current stock levels.
• Work closely with the Branch Manager to achieve sales, margin & contribution targets on a monthly basis.
• Work as part of a team to meet and exceed all existing head office and local customer service level agreements (SLA’s) and agreed KPI’s ensuring targets are achieved.
• Carry out stock cleanses, action internal transfers quickly and efficiently to meet pre-set stock targets.
• Liaising with local and national customers and ensuring that good customer service is always offered to increase future business.
• Assist in identifying and building a customer base to increase sales fully utilising the truck and trailer proposition on offer within the business.
• Confident and reliable to handle cash and payment systems in accordance with company procedures and policies, always with staff and customer safety as the uppermost priority.
• Work with the parts team to Promote sales and delivery targets, including over counter sales.
• Assess local market conditions and identify current and prospective sales opportunities.
• Always Comply to company health and safety procedures.
• Understand, work to and demonstrate the company Core Values daily.
• Other duties as may be required to ensure the smooth running of the branch.
• Work with the van drivers to make sure all deliveries are achieved in a timely manner.

The Person

• Proven knowledge of commercial truck and trailer parts.
• Ability to communicate at all levels (both oral and written)
• Good telephone manner.
• Computer literate (Microsoft Office).
• Good customer service skills.
• Working knowledge of health and safety

The Hours

• Monday- Friday 08:30-17:30

Pay

• £34,500