Medical Secretary

We are seeking an efficient and highly organised Medical Secretary to join our dynamic team at Mill Road Surgery on a full-time basis. The successful candidate will play a crucial role in ensuring the smooth operation of our practice, supporting our medical staff, and providing excellent service to our patients.

Key responsibilities will include:

• Provide administrative support to doctors and other healthcare professionals
• Prepare and manage correspondence, including letters, emails, and reports
• Maintain and update patient records, ensuring confidentiality and accuracy
• Handle telephone and face-to-face enquiries from patients, healthcare professionals, and external agencies
• Process referrals, tasks and incoming emails from patients and third-party providers
• Assist in the preparation of medical documents
• Ensure the practice’s policies and procedures are adhered to, particularly in relation to patient confidentiality and data protection
• Coordinate with other staff members to ensure a seamless patient experience