Senior Service Advisor

Senior Service Advisor

Basic £35k - £36k DOE, OTE £40k+ uncapped

Croydon

Permanent/Full Time

Monday to Friday (8am - 6pm) - No Weekends

Our client, a Motor Trade main dealer group in the Croydon area, is on the lookout for a Senior Service Advisor to join their busy team. If you are interested in finding out more – please contact us today!

Duties & Responsibilities:

• Advising on technical queries or issues.
• Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
• Booking vehicles into the department for work to be carried out.
• Informing customers of the progress of their vehicle.
• Cross selling customer repairs and parts.
• Finalising the invoice on completion of required work.

Your Background & Skill:

• Proven experience working in the motor trade working as a Senior Service Advisor or an experienced Service Advisor looking for a step-up.
• Technical skills and experience are essential.
• Well-presented and have excellent interpersonal and organisational skills.
• Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals).
• Excellent communication skills.

For further details on this role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.