Scheduler - Surgery

The Surgical Coordinator/Scheduler is primarily responsible for providing complete patient pre-operative and post-operative surgical scheduling functions for the assigned physician. Coordinates scheduling of the surgical sites and appointments for all physicians while facilitating surgical dates with patients. Assures surgeon preferences with the available resources. Obtains necessary authorizations and referrals from primary care physicians, specialists, and insurance companies. Medical office coordinator and additional duties may be assigned. 

• Primarily responsible for providing complete patient pre-operative and post-operative surgical scheduling functions for the assigned physician 
• Coordinates scheduling of the surgical sites and appointments for all physicians while facilitating surgical dates with patients 
• Obtains necessary authorizations and referrals from primary care physicians, specialists, and insurance companies 
• Assures surgeon preferences with the available resources. Obtains necessary authorizations and referrals from primary care physicians, specialists, and insurance companies 
• Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations6.Ensures that all contacts with patients, the public, physicians and other personnel are carried out in a friendly, courteous, helpful and considerate manner 

Education / Experience 

Include minimum education, technical training, and/or experience required to perform the job. 

• High School Diploma or Equivalent 
• Requires 1-3 years of experience in a Medical Setting, preferable in a Physician Practice 
• Requires at least 2 years of surgical scheduling experience  
• Healthcare background is strongly desirable  
• EMR/EHR experience preferred, NextGen or Athena experience preferred 
• Proficiency in a windows environment with a working knowledge of Word, Outlook,  and the Internet is required 
• Willingness to be flexible and adaptable in a complex, matrix environment 

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The Palm Beach Health Network Physician Group (PBHN), also known as Tenet Florida Physician Services (TFPS), is comprised of hospitals and care centers, a large multi-specialty physician group, various ambulatory surgery centers and outpatient diagnostic facilities spanning Palm Beach County. We are the largest healthcare network in Palm Beach County and recognized for providing the highest quality healthcare, combining leading-edge health services with patient-centric care. With the greatest longevity in the community, along with hospitals and care centers that span the entirety of Palm Beach County, more patients trust PBHN than any other in the region.