Telecom Attendant

Position Summary 

To effectively handle communications and codes through the switchboard and to relay calls and messages to the proper person or department using a pleasant, clear phone voice and proper etiquette skills so that customers perceive excellent, competent service. 

• Operates the PBX answering incoming and in-house call requests.  
• Responds to all emergency codes quickly and calmly with appropriate overhead paging.  
• Contacts patients for an address update as indicated by Supervisor.  
• Reviews updates in the communication book and initial memos.  
• Inventories contents of safe at the beginning of each shift in the presence of a security guard.  
• Assigns loaner beepers and programs new beepers.  
• Ensures courteous and professional dialog with all customers. 
• Other related job tasks or responsibilities as assigned 

• Minimum Requirements 
  • Special Skills:  
    • Must be able to react quickly and calmly to emergency situations and work without direct supervision.  
    • Must possess good interpersonal skills.  
    • Must exude excellent communication skills including proper phone etiquette. 
  • Education: High School Diploma or equivalent GED. 
  • Experience: On the job training. 
• Preferred Requirements 
  • Experience: Previous switchboard or telephone experience. 

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Tenet’s hospital operations segment includes 52 acute care and specialty hospitals in nine states, as well as other facilities such as primary and specialty care clinics, diagnostic imaging centers, micro-hospitals and off-campus emergency departments. Our hospitals are well known for delivering excellent medical care and offering a complete range of services tailored to the needs of each community we serve. From preventative and diagnostic services to expertise in some of the world’s leading technologies, we work with multidisciplinary teams of physicians and healthcare professionals dedicated to the good health and well-being of our neighbors. Tenet also offers opportunities to work at the corporate level in Dallas, TX and in the markets we serve. Corporate and executive positions support the mission of the enterprise.