Manager, Transportation

Company Description

GXO Logistics, Inc. is the world’s largest pure-play contract logistics provider, specializing in outsourced supply chain management, intelligent warehouse automation, and e-commerce fulfillment. Spun off from XPO Logistics in 2021, the company operates over 1,000 facilities globally and generates approximately $13.2 billion in annual revenue.

Job Description

Logistics at full potential.

As the Manager, Transportation, you will be responsible for the overall on-site management of a customer account, ensuring that compliance requirements and contractual obligations are met. You will also serve as the primary customer contact on all new initiatives and high-level critical issues. 

What you’ll do on a typical day:

• Maintain responsibility for the overall P&L to meet established budgets and forecasts
• Ensure the effectiveness of the operation’s communication, interaction and relationship with company drivers
• Oversee the management of tractor maintenance, compliance and service delivery
• Track operational performance, including on-time pickup and delivery, volume, equipment balance and empty miles
• Ensure driver recruiting and retention meets established fleet size goals
• Identify opportunities to increase performance, improve processes and find efficiencies, and coordinate with leaders to implement solutions
• Investigate and determine the root cause of all service failures; implement corrective actions whenever necessary
• Develop and modify operational policies and procedures to meet customer service requirements on both new and existing processes
• Maintain a safe work environment and foster a positive team dynamic, resolving employee relations issues and administering corrective action as required
• Ensure annual profit, efficiency and quality goals are attained at each client engagement
• Direct capital expenditure and asset deployment activities

We engineer faster, smarter, leaner supply chains.

Qualifications

What you need to succeed at GXO:

At a minimum, you’ll need:

• 4 years of transportation experience
• In-depth knowledge of the supply chain/logistics industry
• Availability to travel occasionally

It’d be great if you also have:

• Bachelor’s degree
• Project management skills and experience
• Proven leadership and collaboration skills with experience effectively supervising, mentoring and influencing employees
• Excellent verbal and written communication skills
• Experience as a collaborative, innovative and strategic thinker
• Solid customer relationship management skills

This job requires the ability to:

• Lift objects of various shapes, sizes and weights up to 25 lbs.
• Stand, sit or walk for extended periods of time
• Reach (including above your head), bend, climb, push, pull, twist, squat and kneel

Additional Information

All your information will be kept confidential according to EEO guidelines.