Practice Supervisor - Plastic Surgery

The Physician Practice Supervisor is responsible for managing all administrative and operational functions associated with an assigned practice(s).  This includes ensuring smooth and efficient operations, inventory control, ordering supplies, personnel management, patient relations, and patient flow.  

The Physician Practice Supervisor is a working manager who is capable of performing all the clerical functions and fills in as needed.  The supervisor will adhere to and support the mission, purpose, philosophy, objectives, policies, and procedures of TPR, including adhering to HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.

Responsibilities include optimizing staff performance in the office; scheduling staff and assigning work; training/coaching; and overseeing daily operations of the office including cash reconciliation, charge entry, and operational checks and balances.  

Works to enhance physician productivity and patient satisfaction, ensure maximized reimbursements, and ensure practice locations are in compliance with regulatory requirements, patient confidentiality standards, and payor regulations. Resolves patient issues as needed

POSITION QUALIFICATIONS (including required licenses/certifications, education and job knowledge/experience)

• 5 years of experience working in a physician office with at least 2 years in a lead or supervisory capacity.

• HS Diploma/GED Required; College degree, or an equivalent combination of education and experience.

• Demonstrated understanding of fiscal and human resource management in a healthcare setting

• Knowledge of computer systems and applications including electronic medical records and MS Office products

• Skills in gathering, analyzing and interpreting information and making appropriate recommendations

• Ability to exercise initiative with effective problem solving and decision-making, and to apply policies and principles to solve everyday problems and deal with a variety of situations.  

• Ability to establish priorities and coordinate work activities.  

• Solid knowledge of CPT and ICD-9 coding, chart audit processes, HIPAA, and collection processes.

• Excellent interpersonal skills with the ability to interface with patients, physicians, and staff in a tactful, diplomatic and professional manner 

• Strong written and verbal communication skills with the ability to effectively lead staff

Education:

• High school diploma/GED required.   

• Completion of an accredited Medical Assisting Program OR equivalent relevant work experience in lieu of education 

 

Certification: Medical Assistant preferred (required in some departments, will allow 90 days to obtain it) CPR/BLS certification is required 

 

Experience: Highly prefer at least one year of experience working in a physician office 

Tenet Healthcare/TPR complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

 

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Baylor Scott & White Medical Center – Sunnyvale is a 70-bed hospital, proudly serving residents since 2009. We offer an array of services and specialties including urology, cardiac catheterization lab, imaging and surgical services including orthopedics and spine. 

We are honored to care for you and your family. We take pride in the fact that nearly half of our employees live in the area which we serve. We are honored to care for our neighbors at Baylor Scott & White – Sunnyvale. Our care remains constant, as we are a proud part of Baylor Scott & White Health and in-network with a number of health plans. 

We offer a comprehensive range of health services and medical programs designed to meet your healthcare needs. Our services help bring advanced care closer to home.